Refund policy

At Kamiko Kisses, we take pride in providing high-quality beauty products that are carefully prepared and inspected before they are shipped. Due to the nature of our cosmetic products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed.

Please review your order carefully before completing your purchase, including product selections, quantities, and shipping information. Once an order has been submitted, we are unable to cancel, modify, or refund it.

If your order arrives damaged, defective, or you receive the incorrect item, please contact our customer service team within 48 hours of delivery at shopkamikokisses@gmail.com. Be sure to include your order number, a description of the issue, and clear photos of the product and packaging. Claims submitted after 48 hours may not be eligible for review.

Kamiko Kisses reserves the right to determine, at its sole discretion, whether a replacement will be issued for items that arrive damaged or were shipped incorrectly. We do not provide refunds for products damaged due to misuse, normal wear, customer preference, allergic reactions, or incorrect application.

We are not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier. If your tracking information indicates a delivery issue, please contact the shipping carrier directly for assistance.

By placing an order with Kamiko Kisses, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy. If you have any questions before making a purchase, please contact us at shopkamikokisses@gmail.com.